BEFORE YOUR APPOINTMENT
On your first visit to our studio, we ask that you arrive 15 minutes prior to your scheduled appointment to allow for registration and initial consultation. – IF more than 40% of lash extensions are detached or grown out it will be considered a Full set.
On return visits to our studio, we ask you to arrive 5 minutes prior to your scheduled appointment.
If you are wearing makeup we ask you to arrive 10 minutes prior to your scheduled appointment and ask for cleansing pads. This will avoid any delay in your service.
Do not wear eye makeup. Makeup close to the eye area must be removed prior to the application process. To make sure that all unwanted particles and makeup be removed prior to your appointment, we highly recommend that you use our Angel’s Dream lash extension shampoo.
Do not apply face cream or sunblock in the eye area. The oil found in many moisturizers prevents eyelash extension glue from bonding to the natural lash and reduces the longevity of your eyelash extensions.
Do not have mascara on. Any residue of makeup will prevent the proper application of the extensions.
Do not curl your lashes before your appointment. Extensions will not adhere to crimped lashes and will potentially damage your natural eyelashes.
Please silence your phone while extensions are being applied. Talking while in your in-service can be difficult for your extensionist, lash extension application requires precision. Feel free to relax and take a nap. Lash naps are the best!
Your appointments are very important to us at Angels Dream Atelier Beauty Bar, it is time reserved especially for you, and we understand that sometimes time adjustments are necessary, therefore we respectfully request at least 24 business hours notice for rescheduling. If your notice is given passed the 24 hours of your scheduled appointment, a 100% of their service fee will be charged to your credit card. Since the service is reserved for you personally.
Less than 24 business hour notice will result in a charge equal to 50% of the reserved service amount.
“NO SHOWS” will be charged 100% of the reserved service amount.
For appointments made within a 24-hour period and need to cancel, the client must cancel within 4 hours of the appointment time, or will result in a charge equal to 50% of the reserved service amount.
You have a 15-minute grace period. Clients arriving more than 15 minutes late will most likely be rescheduled and charged the full-service amount. It is treated like a NO SHOW. We need to accommodate others whose appointment follows yours.
Due to this policy, we require a valid credit/debit card at the time of scheduling your appointment to hold your reserved appointment time.
The Cancellation Policy allows us to provide the highest quality of service for each of our clients. We appreciate your business so we want to offer you the most we can in your scheduled appointment. First Class Customer Service is what we strive for every day.
All prices are subject to change. All product purchases are final; no exchanges or refunds.
As a courtesy, we will text/email and to remind you of your appointment. You will get several alerts to keep you informed so you don’t forget your scheduled appointment. This also helps in case you need to reschedule. Please understand that it is your responsibility to remember your appointment dates and times to avoid late arrivals, missed appointments and cancellation fees.
Thank you for viewing our policies and supporting us here at Angels Dream Atelier!